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Customer

Customer Satisfaction (CSAT)

A focused check on how customers feel about your product and support.

6 questions~3 min to completeAI analysis included

QUESTIONS IN THIS TEMPLATE

1

Overall, how satisfied are you with our product?

1 = Very dissatisfied, 5 = Very satisfied

2

How satisfied are you with our customer support?

1 = Very dissatisfied, 5 = Very satisfied

3

How often do you use our product?

DailyA few times a weekWeeklyA few times a monthRarely
4

Does our product solve the problem you bought it for?

5

Compared to 6 months ago, how has your experience changed?

Much betterSomewhat betterAbout the sameSomewhat worseMuch worseI'm a new customer
6

What's one thing we should prioritize improving?

Your feedback directly influences our roadmap.

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Join the waitlist to get early access. You'll be able to customize every question and get AI-powered insights automatically.